superbajee Privacy Policy

superbajee is a trusted online entertainment platform serving users in Bangladesh. We are fully committed to protecting the privacy of our users. This privacy policy describes how superbajee collects, uses, stores, and discloses your personal information.

This policy applies to the superbajee website, mobile services, and all associated digital services. By registering on the superbajee platform, browsing it, or using any of its services, you consent to the processing of your information under this privacy policy.

superbajee may update this privacy policy from time to time. If any significant changes are made, we will notify you through the platform. We therefore encourage you to visit this page regularly.

superbajee collects your information in several ways. The details of that information are provided below:

2.1 Information Provided at Registration

• Full name and date of birth (for age verification)
• Email address and mobile number
• National ID card or passport details (where verification is required)
• Username and password
• Preferred language and communication method

2.2 Financial Transaction Information

• bKash, Nagad, Rocket, Upay, or bank account numbers
• Deposit and withdrawal history
• Transaction date, amount, and method

2.3 Automatically Collected Information

• IP address and device information
• Browser type and operating system
• Site access time and browsing patterns
• Cookies and similar tracking technologies
• Gaming activity and betting history

2.4 Information Through Customer Support

When you contact superbajee's 24/7 live chat support, details of your questions, complaints, or requests are stored so that we can provide an improved service in the future.

superbajee uses the information it collects only for specific and legitimate purposes. The purposes for which we use your information include:

• Account Management: Your information is used to create, verify, and keep your superbajee account secure.
• Identity Verification: Your information is used to prevent fraud and money laundering, and to confirm that the user is 21 years of age or older.
• Transaction Processing: To complete deposits and withdrawals via bKash, Nagad, Rocket, or other methods.
• Service Improvement: To review user experience and develop the superbajee platform.
• Communication: To share important updates, security notices, and relevant information.
• Responsible Gaming: To monitor user gaming behavior and ensure responsible gaming.
• Legal Compliance: To comply with applicable laws and regulations.

The superbajee website uses cookies and similar tracking technologies. Cookies are small text files stored in your browser that help improve your experience using the site.

4.1 Types of Cookies

• Essential Cookies: These are necessary for the basic functionality of the site. Without these cookies, superbajee will not be able to function properly.
• Functional Cookies: Used to remember your preferences and settings, such as language selection and login information.
• Analytics Cookies: Used to analyze site traffic and user behavior in order to improve the quality of the service.

4.2 Cookie Control

You can control or delete cookies through your browser settings. Please note, however, that disabling cookies may cause some superbajee services to not function properly.

superbajee applies industry-standard security measures to protect your personal information. Our security framework includes:

• All data transmission is secured through SSL encryption technology
• User passwords are stored using advanced hashing technology and never in plain text
• Financial transaction data is processed in an encrypted environment
• Regular security audits are conducted to prevent unauthorized access to accounts
• Data access is restricted to authorized personnel only and is determined on a need-to-know basis
• An incident response plan is maintained to ensure a prompt response in the event of a data breach

superbajee never sells your personal information or transfers it to third parties for marketing purposes. However, in certain circumstances we may share information on a limited basis:

6.1 Service Providers

Necessary information is shared with trusted third-party service providers for technology infrastructure, payment processing, and customer service support. All such providers are required to comply with superbajee's privacy standards.

6.2 Payment Processing

Necessary information is shared with the relevant financial institutions to complete transactions via bKash, Nagad, Rocket, or bank transfer.

6.3 Legal Requirements

Information may be disclosed in compliance with court orders, lawful requests from law enforcement agencies, or applicable law. In such cases, superbajee provides only the information legally required.

6.4 Business Changes

In the event of a business restructuring, merger, or acquisition of superbajee, user information may be transferred to the new entity, but the protections in this privacy policy will remain in effect.

superbajee retains your personal information only for as long as it is necessary or legally required. The data retention guidelines are as follows:

• Information for active accounts is retained for as long as the account remains active.
• Financial transaction records are retained for a specific period as required by law.
• Even after an account is closed, some information may be retained for fraud prevention and legal accountability purposes.
• Information for inactive accounts is deleted or anonymized after a certain period.
• Customer support conversations are retained for a limited period to improve service quality.

As a user of superbajee, you have the following rights:

• Right to Access: You can find out what information superbajee holds about you.
• Right to Rectification: You can request correction of inaccurate or incomplete information.
• Right to Erasure: In certain circumstances, you can request that your information be deleted.
• Right to Restrict Processing: In some cases, you can restrict the processing of your information.
• Right to Data Portability: You can request a copy of your information in a structured format.
• Right to Withdraw Consent: You can withdraw your consent to the processing of your information at any time.

To exercise the above rights, please contact the superbajee support team. We will respond to your request as quickly as possible in light of our legal obligations.

superbajee is for persons aged 21 and above only. We do not knowingly collect any personal information from minors. The age verification process at registration ensures that only adults can use the superbajee platform.

If we become aware that information about a minor has been accidentally collected, we will immediately delete that information and close the associated account.

superbajee reserves the right to review and update this privacy policy from time to time. If any significant changes are made, we will notify you in the following ways:

• A notification will be sent to your registered email address.
• You will be informed of the update when you log in to the superbajee platform.
• The "Last Updated" date at the top of this page will change.

Continued use of the superbajee platform after any changes will be considered your consent to the new privacy policy. We therefore recommend visiting this page regularly.

superbajee may operate servers outside Bangladesh. If your information is transferred to another country, the protection standards described in this privacy policy will be maintained. Such transfers are made only as necessary for service delivery and are always carried out under appropriate safeguards.

superbajee ensures that any international data transfer follows industry-standard security protocols and that the privacy of your information is maintained at all times.