superbajee Terms and Conditions

General Terms and Definitions

These terms and conditions ("Terms") apply to the use of the superbajee platform and all its services. By accessing the superbajee website or creating an account, you automatically agree to these terms. If you do not agree with these terms, you are requested to refrain from using this platform.

Key Definitions

The following terms used in this document have the meanings set out below:

• "Platform" or "superbajee" — The online casino and betting service operated at the superbajee.cam domain.
• "User" or "you" — Any person who has registered on superbajee or is using the services.
• "Account" — A user's registered personal account on the superbajee platform.
• "Stake" or "Bet" — A specific amount of money placed as a wager on the outcome of a game or sporting event.
• "Bonus" — Additional funds or benefits provided by superbajee under specific conditions.
• "Turnover" or "Wagering" — The betting amount required to make bonus funds eligible for withdrawal.

Eligibility and Registration

The following eligibility criteria must be met in order to open an account and use the services on the superbajee platform:

Age Requirement

Registration Conditions

• You must be 21 (twenty-one) years of age or older.
• All information provided must be accurate, complete and truthful.
• Each person may operate only one account.
• You must confirm that you are creating the account for yourself and for your own entertainment.
• Any changes to your registration details must be reported to superbajee immediately.

Identity Verification (KYC)

superbajee follows an identity verification process to ensure safe and transparent service. Before submitting a withdrawal request or upon exceeding a certain transaction threshold, the user may be required to provide the following documents:

• A copy of a National ID (NID), passport or driving licence.
• A utility bill or bank statement for address verification.
• Documents required to verify the payment method.

Failure to provide the required documents may result in the account being restricted or temporarily suspended.

Account Management

Account Security

It is entirely your responsibility to keep your superbajee account secure. Your login credentials, password and other security-related information must be kept confidential. If you suspect any unauthorised access to your account, notify our support team immediately.

• Use a strong password and change it regularly.
• Never share your account details with anyone else.
• Always log out after logging in from a public or shared device.
• You are responsible for all activities carried out on your account.

Single Account Policy

Each user on superbajee may operate only one account. Operating multiple accounts by the same person will be considered a serious violation and all associated accounts will be closed. In such cases, earned bonuses and winnings may be forfeited.

Updating Account Information

If your personal details change (such as name, address, mobile number or email), please update them without delay through our support team. superbajee will not be responsible for any issues arising from outdated or incorrect information.

Deposit and Withdrawal Policy

Deposit Rules

The following conditions apply when depositing funds on the superbajee platform:

• All deposits are processed in Bangladeshi Taka (BDT/৳).
• Deposited funds are generally credited to the account instantly.
• Only payment methods registered in your own name may be used for deposits.
• Depositing via a third party or using someone else's payment method is strictly prohibited.

Withdrawal Rules

• Identity verification (KYC) must be completed before submitting a withdrawal request.
• Withdrawals can only be made to the same payment method used for the deposit.
• Each withdrawal request is reviewed by superbajee.
• If any withdrawal request appears suspicious, superbajee reserves the right to carry out additional verification.
• If evidence of fraud or a breach of terms is found, a withdrawal may be suspended or cancelled.

Bonuses and Promotions

Welcome Bonus

superbajee offers an attractive welcome bonus for new users:

Bonus Conditions

• The wagering requirement for the welcome bonus is 10 times (10x).
• The wagering condition must be met before bonus funds can be withdrawn.
• Bonuses must be used within a set time period; the bonus will be cancelled if the time limit expires.
• Each bonus promotion may have its own specific conditions, which will be stated on the relevant promotion page.
• If bonus abuse is suspected, superbajee reserves the right to cancel the bonus.
• superbajee reserves the right to modify or discontinue any promotion at any time.

VIP Program

Regular users of superbajee can enjoy the benefits of the VIP program. The VIP program is divided into three tiers:

• Bronze: Weekly cashback of up to 0.3%.
• Silver: Weekly cashback of up to 0.5%.
• Gold: Weekly cashback of up to 0.8%.

VIP tier upgrades are based on a user's activity and contribution. superbajee reserves the right to modify the detailed conditions of VIP benefits.

Betting and Gaming Rules

General Gaming Rules

All games offered on the superbajee platform are conducted fairly and transparently. Each game operates according to its provider's own rules, and the rules displayed during the game must be followed.

• Once a bet has been confirmed, it cannot be changed or cancelled.
• Game results caused by a technical error may be considered void.
• superbajee does not influence game outcomes — all results are completely impartial.
• If a connection is lost, active bets will be settled according to the applicable rules.

Sports Betting Rules

The following rules apply to the cricket and other sports betting sections on superbajee:

• It may be possible to cancel a bet before a match begins, but it is not possible after the match has started.
• If a match is abandoned or suspended for any reason, bets will be settled in accordance with the relevant policy.
• Additional rules may apply for live betting.
• Specific section rules apply to betting on IPL, BPL, T20 World Cup or ICC tournaments.

Responsible Betting

superbajee believes that gaming is a form of entertainment. Avoid betting while in financial difficulty or by taking on debt. Do not wager beyond your means.

Prohibited Activities

The following activities are strictly prohibited on the superbajee platform. Engaging in them will result in the permanent closure of the account and may lead to legal action:

• Operating multiple accounts or using another person's account.
• Creating an account using a false identity or documents.
• Abusing the bonus system or attempting to circumvent the terms and conditions.
• Using the platform for money laundering or processing illegal funds.
• Attempting to interfere with, hack or manipulate the game software.
• Knowingly exploiting technical errors in the system.
• Engaging in fraudulent behaviour against other users.
• Operating an account using third-party software or bots.

Responsible Gaming

superbajee firmly believes in responsible gaming policies. We place the highest importance on the health and well-being of our users.

Setting Self-Limits

superbajee provides users with various tools to manage their own gaming activity:

• Set daily, weekly, or monthly deposit limits.
• Option to temporarily suspend your account for a specified period.
• Option to permanently close your account.

Problem Gaming

If you or someone you know is experiencing signs of gaming addiction, seek help immediately. To learn more about responsible gaming at superbajee, visit the Responsible Gaming page.

Privacy & Security

superbajee takes the protection of your personal information very seriously. We use SSL encryption and modern cybersecurity technology to keep your data safe.

Data Collection and Use

• We collect only the information necessary to provide our services.
• Your information will not be sold to third parties.
• Information may be disclosed in cases of legal requirements or security investigations.

To learn more about our privacy policy, visit the Privacy Policy page.

Cookie Policy

Cookies are used on the superbajee website to provide the best experience. By using the site, you consent to the use of cookies.

Limitation of Liability

superbajee is not liable for the following:

• Losses caused by internet disconnection or technical errors.
• Losses resulting from the user's own negligence or the actions of unauthorized third parties.
• External factors (natural disasters, government directives) beyond superbajee's control.
• Software errors from third-party game providers.

In any circumstance, superbajee's maximum liability will be limited to the user's account balance at the time of the relevant incident.

Service Availability

superbajee strives to provide uninterrupted service, however temporary outages may occur due to maintenance, upgrades, or unforeseen technical issues. In such situations, all active bets will be settled in accordance with the relevant policies.

Account Suspension and Closure

Account Suspension by superbajee

superbajee reserves the right to temporarily suspend or permanently close any account under the following circumstances:

• Violation of any provision of these terms and conditions.
• Suspicion of fraudulent or deceptive activity.
• Failure to verify identity or provision of false information.
• Risk of account security being compromised.
• Instruction from legal authorities or court order.

Account Closure by the User

You may request to close your account at any time by contacting our support team. All pending transactions must be completed before the account closure request is processed. Any remaining funds in the account will be returned via the designated payment method.

Amendments & Contact

Amendments to Terms and Conditions

superbajee reserves the right to amend these rules and terms and conditions at any time. Users will be notified in a timely manner of significant changes. Continued use of the platform after updated terms have been published will be considered acceptance of the new terms.

The latest version of these rules and terms and conditions will always be available on this page. It is recommended that you visit this page regularly to stay informed of any updates.

Dispute Resolution

If a dispute arises between superbajee and a user, the first step is to contact our support team and attempt to resolve the matter through mutual agreement. Our support team is always ready to assist via live chat in Bengali, 24/7.